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The Emotionally Intelligent director/executive

“If you can’t manage your emotions – you can’t manage the markets” – Warren Buffet. 

Delivery Options

  • Breakfast or lunch presentation (1 hour)
  • Conference Presentation (1 hour)
  • Master Class (half day)
  • Coaching sessions around content

Brief summary

Emotional Intelligence is an indispensible attribute of an elite chair, director, executive, colleague, (and partner or parent). Managing emotions in self and others is critical to leadership, engaging staff, negotiating change, orchestrating the business and optimising stakeholder outcomes. This presentation will demystify EQ and articulate the good news – its possible for anyone to significantly increase capability in this domain and benefit personally and professionally.

‘Ideas’ around Purpose, Strategy and Risk etc are not a purely cognitive process but a subtle matrix of cognition and affect. Even more significantly, we know that people are the medium to translate ideas into action and without significant EQ capability ideas would never translate into successful outcomes. EQ is a fundamental component to a high performing executive and boardroom.

Key ideas

  • EQ – map the territory
  • Multiple Intelligence Theory, EQ and IQ
  • The ‘ability models’ (more academic) and the ‘mixed models’
  • The current academic landscape and research data – EQ and Leadership.
  • EQ and Teams
  • Potentiality for participants to enhance their own EQ capability and benefit personally and professionally.
  • Resources (books, online, etc) to leverage off the presentation.

Key objectives - the participants will get

  • Theory
  • A clear understanding of the Emotional Intelligence construct and discourse
  • Relevance to director and executive performance and success


A brief personal EQ assessment task (based on the MSCEIT model) for participants to complete and review their capability across 4 EQ domains
  1. Recognising emotions
  2. Understanding emotions
  3. Using emotions
  4. Managing emotions

Delivery mode

  • Brief TED Presentation style format with minimal Power Point outline.
  • Informational, anecdotal case studies but evidenced-based
  • Q and A Interactive (particularly if the assessment task if completed by participant

I wanted to thank you for the challenging, questioning presentation on EQ that you gave us at the end of last month.
I can honestly say that I have found the questions that you raised on the day and the insights that the program encouraged, forcing me to another level in my relationships at work and at home. I have followed up on 3 of the references you gave and continued with my development. It also compelled me to take ' a next step' at work that I had been putting off. I hope that you are able to meet and challenge more of my colleagues in the future.

Warm regards and thank you again,

Wendy Brierson
Senior Change Analyst
Retail Services
Bank of Western Australia

Robert Gordon has presented Emotional Intelligence/Mindfulness in a business context to the OB MBA unit at Curtin University Graduate School of Business for five years. He is our best guest presenter and makes a real impact on the students who utilise his mentoring and source material for their essays and oral presentations.  

The combination of scholarly research and extensive practitioner expertise is particularly potent for today’s young university people, who with their technological skill are a very savvy audience.

He invariably rates 9 or 9.5/10 with the comments often calling his talk “transformational”. A highly educated, mature and very diverse university postgraduate course audience is probably one of the more challenging situations for guest speakers.  Robert handles this challenge with ease, grace, humour and erudition. 

Maureen Boland
Industry Teaching Associate
Curtin Graduate School of Business (CGSB) Curtin University
Murray Street Perth WA 6000

“A leader's intelligence has to have a strong emotional component. They have to have high levels of self-awareness, maturity and self-control.
They must be able to withstand the heat, handle setbacks and when those lucky moments arise, enjoy success with equal parts of joy and humility. No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can't ignore it.”

Jack Welch HBR