Communication Capability –

the Source Code of Boardroom Success


"Knowing others and knowing oneself, in one hundred battles - no danger.  Not knowing the other and knowing oneself - one victory for one loss.  Not knowing the other and not knowing oneself - in every battle certain defeat." 
-Sun Tzu, The Art of War  

Delivery Options 


  • Breakfast or lunch presentation (1 hour)

  • Conference Presentation (1 hour)

  • Master Class (half day)

  • Coaching sessions around content



Brief summary


Many of today’s directors belong to a demographic that was not formally schooled in communication skills or Emotional Intelligence. They have learnt in in the cut and thrust of performing their roles.


Some far more successfully than others. Communicative literacy is possibly the single most important competency required to successfully negotiate work and life. Not a single objective can be accomplished in the boardroom 9or at home) without the active and enthusiastic co-operation of every director. 


Communication capability determines whether we unite or conflict, co operate or compete.

Key ideas covered

  • This Presentation encompasses conflict resolution, dealing-with-difficult- behaviour and negotiation skills and will be facilitated around the issues or dynamics at play in that boardroom. 

  • All aspects of world’s best practice will be canvassed, as well as some quintessential, practical, but lesser known strategies to free the individual from the distress of ineffective interpersonal transactions.

Key objectives - the participants will get


  • Greater insight and awareness of communication capability

  • The most important communication skills associated with managing, Time, Energy and Re$ources

  • The most important communication skill in managing people

  • The most important negotiation skill

  • Appreciation of Cognitive Bias and how it distorts reality and connection with others

  • How Trust determines disclosure and impacts relationships

  • The key communication competencies for leading teams

  • Stress, cognition and communication


Delivery mode


  • Brief TED Presentation style format with minimal Power Point outline.

  • Informational, anecdotal case studies but evidenced-based

  • Q and A Interactive (particularly if the assessment task if completed by participant


I must thank you again for the two days consulting. We learnt so much and already putting into practice both at work and at home. All our leaders benefitted so much from the training.

Sala Mataikabara-Vuiyasawa

Pacific Plan Office  - Pacific Islands Forum Secretariat 

Suva Fiji Islands.

  • Robert Gordon LinkedIn profile page